Privacy Policy
Privacy Policy
Effective Date: 20/05/2024
Introduction
Immersion Cooling Systems Australia (hereinafter referred to as "ICSA," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.immersioncoolingsystemsaustralia.com] or engage with our products and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
We may collect and process the following data about you:
Personal Identification Information
  • Name
  • Email address
  • Phone number
  • Address
  • Company name and role
Technical Data
  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
Usage Data
  • Information about how you use our website, products, and services
Marketing and Communications Data
  • Your preferences in receiving marketing from us and your communication preferences
How We Collect Information
We use different methods to collect data from and about you, including:
  • Direct Interactions: You may provide us with your personal information by filling in forms or corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties: We may receive personal data about you from various third parties and public sources, such as analytics providers or advertising networks.
How We Use Your Information
We use the information we collect in the following ways:
  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our website and services
  • To understand and analyze how you use our website and services
  • To develop new products, services, features, and functionality
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • To process your transactions and manage your orders
  • To send you emails
  • To find and prevent fraud
  • To comply with legal obligations
Disclosure of Your Information
We may share your personal data with:
  • Service Providers: We may employ third-party companies and individuals to facilitate our services, to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our services are used.
  • Business Transfers: We may transfer or disclose your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Law Enforcement: We may disclose your personal data to law enforcement or other governmental authorities if required by law or in response to valid requests.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
  • By email: support@immersioncoolingsystems.com.au
  • By visiting this page on our website: www.immersioncoolingsystems.com.au
Thank you for trusting Immersion Cooling Systems Australia with your personal information.
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